Notice of Privacy Policies and Practices
Business Privacy Notice
Use this link to see the Personal Health Information (PHI) Privacy Notice.
Purpose of this Notice
FDS, Inc. respects the privacy of personal information and understands the importance of keeping this information confidential and secure. This Notice describes how we protect the confidentiality of the personal information we receive. Our practices apply to current and former employees and customers.
Types of Personal Information We Collect
As a Clearing House, we collect the minimum necessary personal information to bill insurance claims and to administrate Market Share programs. It may also be necessary for our support staff to gain access to a pharmacies database to effectively diagnosis software problems. Access to the database may be obtained via a modem, the Internet or by requesting a backup of the data.
How We Protect Personal Information
We treat personal information securely and confidentially. We limit access to personal information to only those persons who need to know that information to provide support services to our customers. These persons are trained on the importance of safeguarding this information and must comply with our procedures and applicable laws. We meet strict physical, electronic and procedural security standards to protect personal information and maintain internal procedures to promote the integrity and accuracy of that information.
Disclosure of Personal Information
We may share any of the personal information we collect (as described above) with our affiliates as permitted by law. We may also disclose this information to non-affiliated entities or individuals as permitted by law. Non-affiliates with whom we may disclose information as permitted by law include our attorneys, accountants and auditors, a customer's authorized representative, healthcare providers, third party administrators and law enforcement.
Individual Rights to Access and Correct Personal Information
We have procedures for an authorized representative of the information to have access to the personal information that we collect, and other than information we collect in connection with, or in anticipation of, a lawsuit or legal claim, we will make this information available to the user upon written request. We have procedures in place to ensure the integrity of our information and for the timely correction of incorrect information.
Further Information
We may amend our privacy policy from time to time. In accordance with applicable law, we will send our current customers a Notice describing our privacy policy and practices at least once a year. It will also be available upon request and can be viewed online at the FDS web site on this page. If you have any questions about this Notice, please contact our Chief Privacy Officer at FDS, Inc., 2601 Scott Ave. Suite 601, Fort Worth, TX 76103.
